Dr Amy Armstrong, Sharon Olivier, Sam Wilkinson
Shades of Grey: An exploratory study of engagement in work teams
Exploring the spectrum of team engagement
Are your teams engaged? Our research shows that it isn’t as simple as ‘yes’ or ‘no’
)
What does team engagement mean – and do traditional approaches tell the whole story?
The Shades of Grey research – an in-depth study of engagement and motivation to perform among work teams – is arguably even more pertinent today as when it was first conducted, back in 2018 by Hult International Business School, supported by Oracle.
As global organizations encounter increasingly data-driven cultures, shifting workforces, and the rise of hybrid working, high-performing teams have become a critical need to remain competitive in a volatile market.
Based on findings from 195 participants from 28 teams across seven industry sectors, the research questions whether traditional surveys tell the full story when it comes to team engagement. Instead, the study offers the L&D leader a framework that defines engagement as a nuanced spectrum consisting of four ‘zones’ – rather than teams simply being engaged or disengaged – as well as actionable recommendations for organizations to navigate this spectrum and the factors that impact engagement most.
These findings have been translated into a free online team diagnostic tool, explained in this report.
How engaged are your teams?
Explore more research
)
)
)
)
